Help Centre

Most popular FAQs

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What is the interest on my Savings Account?

You can view the interest on your savings account at any time online once you've registered for our online services.

Alternatively take a look at this pdf to find out the interest rate for your variable savings account where the product is no longer available. 

If you're looking for the interest rate for a savings account that is currently available take a look at our savings products here.

What is an Approved Solicitors Panel?

Our Approved Solicitors Panel is made up of a group of solicitors we've worked with before and trust to act on your behalf. Take a look through the pdf to find a solicitor near to you. 

If you choose to appoint a firm that is not on our panel, we will require our own partner Solicitor to act on our behalf. You will be responsible for our legal fees in addition to your own legal fees. 

How do I pay into my savings account?

You can simply set your Cambridge savings account up with your bank so you can transfer to your savings as and when you want, the details you’ll need are:  

  • Sort Code: 20-17-55
  • Account Number: 40338346
  • Reference: This is your 10 digit Cambridge Building Society account number. You must quote this as a reference to ensure the payment reaches the Account

You could also call the team on 0345 601 3344 – they’re able to take the payment over the phone if you’d prefer.

Can I use The Cambridge Money App?

The money app is available to everyone who uses our online service for their mortgage or savings accounts or has e-Saver accounts.

Where can I download The Cambridge Money App from?

If you have an iPhone you can download it from the App Store

If you have an Android you can download it from Google Play

What do I search for on the App Store or on Google Play?

Search for ‘Cambridge Building Society’, 'The Cambridge Building Society' or 'The Cambridge Money App' and you’ll see The Cambridge logo. Tap on the app and press get or install.

What information do I need to log in to the app?

You’ll need to enter:

  1. Your User ID (the one you use to access your online service in a browser)
  2. Your password
  3. Three characters (from your memorable word)

You’ll then be asked to:

  • Set up a five digit passcode
  • Enable Touch or Face ID (optional and it is only available on iPhone)

I have a branch based savings account but haven’t registered to get online services

You’ll need to register and log in to our online portal before you’re able to use the money app, call us today on 0345 601 3344 to get set up and running.

What will I be able to do using The Cambridge Money App?

For our online and branch based savings accounts and our mortgage accounts you can: 

  • Check account balance
  • View Transactions
  • Change Personal Details
  • Send secure messages to The Cambridge
  • View mortgage statements generated by The Cambridge
  • Find your nearest branch
  • Find branch information 
  • Contact us
  • Personalise account names

Online savings accounts are also able to: 

  • Transfer money to external accounts
  • Transfer money to Cambridge accounts

What age restrictions are there on mortgages from The Cambridge?

The minimum age required for a residential mortgage is 18 and 21 for a Buy to Let mortgage. There is no maximum age limit.